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Delivery Options and Times
Delivery Options and Times

Below is a comprehensive guide to our delivery services.

Updated over a week ago

All our personalised items are made with care, exclusively for you. We aim to dispatch orders within 5 working days. You will receive an estimated delivery date during checkout and in your order confirmation email. While we strive to meet these times, unforeseen circumstances may affect them, especially during peak seasons. We offer flexible delivery options, allowing you to send gifts to any address, and we don’t include invoices in the package.

Standard Delivery

  • Delivery Timeframe: Our delivery typically takes 5 working days. This may vary depending on the specific personalisation requirements of your order.

  • Cost: Standard delivery charges will be displayed at checkout. We strive to keep these costs as low as possible.

  • Availability: This option is available for all items on our website.

Special Considerations for Personalised Items

  • Production Time: Please note that the production time for personalised items must be added to the delivery time. Each product page provides an estimate of how long personalisation takes.

  • Peak Periods: During busy periods, such as holidays, both production and delivery times may be longer.

Tracking Your Order

  • Stay Updated: Once your order is dispatched, we'll send you a tracking number so you can monitor its progress.

  • Courier Services: We use reliable courier services to ensure your order arrives safely and on time.

Need Further Assistance?

If you have any questions about our delivery options or if you require assistance in choosing the right service for your needs, please don't hesitate to contact our customer support team. We’re here to help ensure your personalised gifts arrive when you need them.

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