While we strive to process orders quickly, we do offer a solution for adding an item to your order in certain situations. In this guide, we'll explain how you can request to add an item to your order and the steps to follow.
When Can You Add an Item to Your Order?
Our order processing system is designed to be efficient and accurate, which means that once an order has been placed, we typically cannot add items to it. However, we understand that circumstances may arise where you wish to make adjustments.
You may be able to add an item to your order in the following scenario:
Order Not Processed: If your order has not yet been processed, there's a possibility to add an item. Orders are usually processed quickly, so it's essential to act promptly.
How to Request to Add an Item
If you meet the criteria mentioned above, here's how you can request to add an item to your order:
Contact Us Immediately: As soon as you realise you want to add an item to your order, contact us without delay.
Provide Order Details: When you reach out to us, please provide the following information:
Your Order Number
Any Other Relevant Details
Wait for Confirmation: Our customer support team will review your request and respond to you as soon as possible. Please note that we cannot guarantee that we can add the item, as it depends on the order's processing status.
Additional Information
Free Delivery Code: In some cases, if your order has not been processed yet, we may be able to provide you with a free delivery code for the additional item. This allows you to place a new order with free delivery for the added item.
Order Processing: Orders are typically processed promptly to ensure timely delivery. Once an order has been processed, we cannot modify it. Therefore, it's essential to contact us as soon as you decide to add an item.
Thank You for Choosing ForYou.ie
We appreciate your understanding of our order processing procedures. While we strive to accommodate your requests, our priority is to ensure a smooth and efficient order fulfilment process. If you have any questions or need assistance with modifying your order, please don't hesitate to reach out to our customer support team. We're here to help and provide the best possible service.