Step 1: Checking Product Availability
Product Pages: When browsing our products, you can find information on product availability directly on the product pages.
In Stock: Items that are in stock and available for immediate purchase will be clearly marked as "In Stock."
Step 2: Out of Stock Items
Out of Stock: If a product is currently out of stock, it will be clearly indicated on the product page.
Notify Me: In some cases, you may have the option to sign up for a "Notify Me" alert. This allows us to inform you when the item is back in stock.
Step 3: Backorders
Backorder Option: Depending on the product and our inventory management, we may offer a backorder option for certain items.
What is a Backorder?: A backorder allows you to place an order for an item that is currently out of stock. You will be informed of the estimated restocking date.
Step 4: Estimated Restocking Date
Providing Transparency: For items on backorder, we will provide you with an estimated restocking date. This date represents when we expect to have the product available for shipment.
Updates: If there are any changes to the restocking date, we will keep you informed.
Step 5: Placing a Backorder
Order Confirmation: When you place a backorder, you will receive an order confirmation with the estimated restocking date.
Payment: Your payment will be processed at the time of placing the backorder.
Step 6: Shipment Notification
Shipping When Available: Once the item is back in stock, it will be shipped to you. You will receive a shipment notification with tracking information.
Benefits of Backorders
Securing Your Item: Backordering ensures that you secure the item you want, even when it's temporarily out of stock.
Transparency: We provide clear and transparent information about restocking dates.
Need Assistance?
If you have any questions about product availability, backorders, or need assistance with the ordering process, our customer support team is available to help. Feel free to reach out for guidance or assistance at any time.
We appreciate your understanding and patience as we work to provide you with the products you love. Thank you for shopping with us!