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Product Care and Maintenance
Product Care and Maintenance

Proper care and maintenance are essential to ensure the longevity of your items.

Updated over 11 months ago

Step 1: Read Care Instructions

  • Product-Specific Guidelines: Each product may have unique care instructions. Start by reading the care instructions provided with your item. These guidelines are designed to help you maintain the product's quality.

Step 2: Cleaning and Washing

  • Cleaning Methods: Use the appropriate cleaning method for your product. This may include gentle handwashing, machine washing on a delicate cycle, or spot cleaning.

  • Avoid Harsh Chemicals: Avoid using harsh chemicals or bleach, as they can damage the personalisation and fabric.

Step 3: Storage

  • Proper Storage: Store your personalised items in a cool, dry place. Avoid exposure to direct sunlight or extreme temperatures, which can cause fading or damage.

  • Protection: Consider using storage bags or covers to protect your items from dust and potential damage.

Step 4: Handling with Care

  • Handle with Clean Hands: When handling personalised items with custom prints, make sure your hands are clean to avoid transferring dirt or oils.

  • Avoid Abrasion: Be gentle with the personalisation, as excessive rubbing or friction can cause it to wear off over time.

Step 5: Avoiding Water Damage

  • Water-Resistant Products: Some personalised items may be water-resistant, but not waterproof. Check the product description for details.

  • Keep Dry: If your item is not water-resistant, avoid exposing it to moisture, as this can damage the personalisation.

Step 6: Additional Considerations

  • Customised Prints: Be mindful of customised prints. Avoid contact with rough surfaces or objects that may scratch or peel the print.

  • Fragile Items: For delicate personalised items like glassware, handle with care to prevent breakage.

Benefits of Proper Care

  • Longevity: Proper care and maintenance can extend the life of your personalised items, allowing you to enjoy them for years to come.

  • Preservation of Personalisation: Maintaining the personalisation ensures that it remains vibrant and intact.

Need Assistance?

If you have questions about the care and maintenance of a specific product, or if you encounter any issues with your personalised item, please don't hesitate to contact our customer support team. We are here to assist you in keeping your gifts in pristine condition.

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