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Resetting Your Password
Resetting Your Password

We've made the password reset process straightforward and secure to ensure you can quickly regain access to your account.

Updated over 10 months ago

Step 1: Access the Password Reset Page

  • Go to Login Page: Click on the 'Login' link on our homepage.

  • Find ‘Forgot Password’: Below the login fields, there will be a ‘Forgot Password?’ link. Click on this to begin the password reset process.

Step 2: Submit Your Email Address

  • Enter Your Email: On the password reset page, enter the email address associated with your account.

  • Submit Request: After entering your email, click on the ‘Submit’ or ‘Reset Password’ button.

Step 3: Check Your Email

  • Reset Link Email: You will receive an email with a link to reset your password. This email should arrive within a few minutes. If you don’t see it, check your spam or junk folder.

  • Validity of the Link: The password reset link is typically valid for a limited time, so it’s important to use it as soon as possible.

Step 4: Create a New Password

  • Click the Reset Link: In the email, click on the provided link to be redirected to the password creation page.

  • Enter New Password: Choose a strong and secure password. It's recommended to use a mix of letters, numbers, and symbols.

  • Confirm Password: Re-enter the password for verification.

Step 5: Successfully Resetting Your Password

  • Confirmation Message: After setting your new password, you should see a confirmation message indicating that your password has been successfully reset.

  • Login with New Password: You can now log in to your account using your new password.

Tips for Creating a Strong Password

  • Length and Complexity: Aim for at least 8 characters with a combination of uppercase and lowercase letters, numbers, and symbols.

  • Avoid Common Words: Don’t use easily guessable passwords like ‘password123’ or ‘admin’.

  • Unique Password: Use a unique password that you don’t use for other accounts.

Need Further Assistance?

If you’re having trouble resetting your password, or if you need any additional help, please don’t hesitate to contact our customer support team. We’re here to ensure you have a smooth and secure experience on our website.

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